We are recruiting a Head of Services to provide leadership and operational oversight of PAPYRUS Community Services and HOPELINE247, ensuring the delivery of high-quality, compassionate, and effective suicide prevention support. This role drives service innovation, strengthens community engagement, and upholds PAPYRUS mission to reduce young suicide across the UK. What you will do: Develop and implement operational strategies that support and drive business objectives. Identify opportunities for improvement and expansion, driving initiatives that enhance market presence and profitability. Oversee daily operations across multiple departments, ensuring smooth workflow and efficient resource allocation. Lead, mentor, and develop a high-performing Services team, fostering a culture of collaboration and continuous improvement. Build and maintain strong relationships with key stakeholders, beneficiaries and partners Assume contract responsibility for agreed operational departments Be an ambassador for the charity and engage effectively with stakeholders across England, Scotland, Wales, and Northern Ireland. To be successful in this role you will have: A bachelor s degree Level or equivalent professional qualification in Leadership, Management, Health, Social Care, Social Sciences, Education, Business Development, Community Work, or Public Health A proven track record of being part of a leadership team which shapes an organisation s strategy and drives effective delivery A ..... full job details .....