Freightserve recruitment are looking for an Operations Agent who has either Export or Import experience for a well-established nice sector Freight Forwarder based in the Harmondsworth, Middlesex area.Main Responsibilities:-Domestic and International freight forwarder for the transport of time-Critical, temperature-sensitive biological and pharmaceutical shipments.To prepare and present quotes for Air and Road consignments.To provide Customer Service Excellence for both verbal and written communications.Complete assigned tasks within agreed timeframes.Complete bookings and sales according to both Customer and Company timescales.To ensure data and security integrity of both Customer and Company information is always controlled.Co-ordinate with other offices and Groups.Co-ordinate transport with both UK and Overseas approved strategic service partners.To provide guidance on appropriate paperwork for customs clearance. Prepare and co-ordinate all forms of freight documentation including airwaybills, Shipping Certificates, Health Certificates, Import and Export Licenses, Customs Entry Documentation, and any other supporting shipping documentation.Prepare and complete Customs Control submissions for Imports and Exports.To work with all types of cargo and all necessary associated tasks.To use company vehicles on occasion to deliver and collect paperwork and or shipments.To undertake any training courses required to understand and complete job tasks.To co-ordinate Group project ..... full job details .....