Tool Service Centre Team Leader
Glasgow £40,000 - £45,000 + 10% bonus + excellent benefits
Are you an experienced team leader with a background in engineering or technical production, looking for your next challenge? Our client, a global leader in providing cutting-edge solutions to the construction sector, is seeking a dynamic Tool Service Centre Team Leader to join their team in Glasgow.
About the role
In this pivotal position, you’ll lead a talented team of technicians in a busy service centre, dedicated to maintaining and repairing high-performance equipment used across major construction sites. You’ll drive a culture of operational excellence and continuous improvement, ensuring quality, safety, and fast turnaround times to keep customers’ projects moving.
This is an excellent opportunity to join an organisation that invests heavily in their people, with more than 80% of leadership positions filled internally.

What you’ll be doing
• In this role, youll establish a culture that thrives on continuous improvement and the implementation of new ideas.
• Youll be responsible for recruiting and engaging a top-notch team, ensuring that every member is not only skilled but also passionate about our mission.
• Your day-to-day will involve managing end-to-end processes, from complaint handling to lean initiatives, all while maintaining a keen eye on productivity and customer satisfaction.
• Youll work closely with stakeholders, plan ahead to meet both short- and long-term goals, and ensure that our facility meets all compliance requirements.
• Your leadership will be instrumental in creating a leaner, more efficient Tool Service Centre that sets the standard for operational excellence

What we’re looking for
• A degree in a technical discipline (engineering, supply chain, or similar).
• Strong leadership or supervisory experience within a technical or production environment.
• Background in mass production, servicing, or technical repair environments.
• Passion for problem-solving, process excellence, and driving change.
• Familiarity with systems such as SAP and MS Office.
• Excellent people skills — able to coach, influence, and inspire diverse teams.

What’s on offer
• 6% employer pension contributions
• Private Health Insurance and Employee Assistance Programme
• Company vehicle and fuel card for sales roles
• 33 days holiday (inc. Bank Holidays) plus the ability to purchase 5 days more annually
• Paid leave to work on charitable projects
• Our client’s Benefits Box, a reward platform offering a cycle to work scheme and shopping and lifestyle discounts/cashback
• Different ways to work flexibly, including working from home and compressed hours
• Employee resource groups focused on gender, mental health, race, disability, LGBTQ+ and sustainability topics
• Trips to locations such as Milan, New York and global HQ for high performers across all teams