Overview

IT Trainer and Technical Support | New Role! – TSR Legal Recruitment is delighted to be working with a respected Cheltenham-based law firm to recruit an IT Trainer and Technical Support Assistant. This is a fantastic opportunity for a tech-savvy professional who enjoys helping others and thrives in a dual role combining IT training with technical support.The Role

In this hands-on, office-based role, you''ll work closely with the IT Manager to ensure smooth operation of the firm''s tech infrastructure, with a focus on:Delivering clear and engaging IT training to staff across all departmentsSupporting digital literacy and best practice across software and systemsProviding first-line technical support to troubleshoot hardware, software, and networking issuesAssisting in the management of meeting room tech and AV equipmentPromoting efficient use of Microsoft 365, MS Teams Telephony, and key business softwareOffering support in database development and data analysisAbout You

We are looking for someone who:Has strong communication and interpersonal skillsCan deliver effective training in both one-on-one and group settingsHas a solid grasp of IT systems and business applicationsBrings working knowledge of Microsoft 365 and common business toolsIs proactive, organised, and service-focusedEnjoys solving problems and enabling others to succeedBenefits

Competitive salary based on experiencePension schemePrivate medical insuranceGroup income protection23 days holiday plus bank holidays, with additional discretionary leaveEmployee Assistance Programme and Mental Health First AidersSupportive working culture with charity involvement and social eventsPersonal and career development opportunitiesHow to apply

If you''re passionate about technology, love helping others, and want to work in a collaborative, forward-thinking environment, apply today to learn more about this exciting opportunity.Please contact Rachel Phillips at TSR Legal today.02920 388100Job Details

Seniority level: Entry levelEmployment type: Full-timeJob function: Information TechnologyIndustries: IT System Training and Support

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