We have an excellent opportunity for a motivated Customer Care Advisor to join our team at Sytner High Wycombe. As a Sytner Customer Care Advisor, your role is all about ensuring every service customer is looked after from start to finish. That includes pre contact, live contact, and post contact stages of their journey. You will be the vital link between our customers and the service team, making sure they feel supported, informed, and genuinely cared for at every step. You will coordinate and communicate all aspects of their visit, keep customers fully updated, and answer any questions they may have. This is a dynamic and customer focused position where delivering exceptional care always comes first. You ll take the time to build genuine rapport, understand the needs of each customer, and ensure they receive the highest level of support throughout their journey with us. Sytner Customer Care Advisors work a variety of flexible patterns, which may include weekends, to ensure we provide the very best service at all times. About you We are looking for candidates with a strong background in customer service ideally from a busy retail or service driven environment. You must be naturally empathetic, confident in dealing with people, and able to demonstrate a genuine ability to care for customers before, during, and after their visit. Training is provided through our dedicated in house Learning and Development team, along with outstanding manufacturer programmes run by BMW, to ..... full job details .....