Operations Manager – Financial Services – London

An excellent opportunity has arisen for an experienced Operations Manager within a leading independent provider of specialist financial services in the UK.The role is responsible for implementing, tracking, and reporting on Key Performance Indicators and driving operational excellence within the team to improve processes and controls. Additionally, you will ensure the team provides high-quality customer and partner service through telephone, email, and postal channels. This is a hands-on role for a proactive individual looking to make an impact.Skills and ExperienceExperience managing and motivating customer-facing administration teamsExperience working with and managing third-party relationshipsExcellent written and verbal communication skillsStrong organizational skills with the ability to plan and prioritize effectivelyProven process improvement experienceDetail-oriented with up-to-date information managementAnalytical and problem-solving skills, proficient in Excel for data analysisStrong relationship building and stakeholder management skillsExperience in the financial services sector or regulated environmentsExperience managing loan transactions and drawdown processesThe successful candidate will be rewarded with a market-leading salary, a comprehensive benefits package, and a generous bonus scheme.For more information about this role or other vacancies, call 01625 522 774 or email

jobs@m2recruit.co.uk .M2 Professional Recruitment ServicesTel: 01625 522 774Fax: 01625 523 377Email:

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