Overview

Digital Learning Designer

at Motability Operations Ltd. You’ll join a collaborative, agile LandD team, reporting to the Digital Development Lead. You’ll create digital learning solutions that are future-ready, accessible, and aligned to our Career and Core-Skill Pathways within our Learning Experience Platform.We’re looking for a designer who’s not only skilled but also deeply curious about how systems work, always looking for opportunities to improve learning journeys and explore what’s possible. You’ll play a key role in evolving our digital learning ecosystem into a best-in-class offering.Key Responsibilities

Design and deliver end-to-end e-learning modules (including video, audio, and interactive assets) for business-critical topics, compliance, and customer-focused development.Develop structured learning journeys in our LXP, ensuring they align with Core Skills and progression pathways within the Career Framework.Build and continuously enhance learning content that feeds into our Learning Experience Platform, supporting skill self-assessment and role profiling.Ensure all content meets WCAG 2.1 AA accessibility standards and reflects universal design thinking.Bring curiosity and systems thinking to the table, actively explore new tools, formats, and design strategies that enhance learner experience.Collaborate with cross-functional stakeholders (including tech and operations) to uncover opportunities for learning innovation.Use data, learner feedback, and platform analytics to iterate content and make evidence-based design decisions.Contribute to shaping a best-in-class digital learning offering that sets a new standard for effectiveness, inclusivity, and engagement.About You

You’re a creative, inquisitive learning designer who thrives on making complex content accessible and compelling. You’re motivated by continuous improvement and love exploring how people, platforms, and processes interact.Minimum criteria

Proven expertise in instructional design, using tools like Articulate Rise, Storyline, Adobe Captivate, Evolve or similar software.Skilled in producing engaging multimedia content for LXP-based learning experiences, with experience using software like Canva or Adobe Express.Strong understanding of accessibility (WCAG), inclusive design, and user-centred content development.Comfortable navigating and integrating with wider systems and platforms like our LXP and Skills Builder.Adept at working in agile environments with cross-functional teams.Naturally curious, proactive, and keen to explore new approaches to digital learning.About The Company

Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 860,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.Our Values Are At The Heart Of Everything We Do. They Represent Ambition, And We Look For Our People To Live And Breathe Them Every DayWe find solutionsWe drive changeWe careWe operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers. It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available.Job details

Seniority level: Entry levelEmployment type: Full-timeJob function: Education and TrainingReferrals increase your chances of interviewing at Motability Operations Ltd by 2xLocation and dates

London, England, United Kingdom2 weeks agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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