Join Us as a Telephone Interviewer! Flexible Evening Hours!Are you a fantastic communicator with a passion for making a difference in your community? If so, we have an exciting opportunity for you! Our client, a leading public service organisation, is on the lookout for a dedicated Telephone Interviewer to assist in gathering valuable public feedback for Leicestershire Police. Your efforts will help drive significant service improvements and enhance community engagement.Key Details:Position: Telephone InterviewerLocation: Leicestershire Police Force HQ, EnderbyHours: 12 hours per week (Flexible evening shifts from 6pm to 9pm, Monday to Thursday)Hourly Rate: 12.55For this position and due to the nature of the calls you will be handling you must be over the age of 18.What You''ll Do:As a Telephone Interviewer, you will:Conduct friendly, structured telephone interviews with members of the public.Listen attentively, ask insightful questions, and accurately record responses.Maintain a professional, courteous, and empathetic demeanour during every call.Assist the police in understanding community needs by collecting essential data.What We''re Looking For:To thrive in this role, you should possess the following skills and attributes:Advanced typing skills and good Excel proficiency.Experience in speaking with the public, either over the phone or face-to-face.Ability to follow scripts and work towards Key Performance Indicators (KPIs).Strong listening skills coupled with a ..... full job details .....