Or multi office independent client is looking for Branch Manager to take the wheel at there Waltham Abbey office E9 As a Branch Manager you will be responsible for the overall management and performance of the assigned branch. If you are a senior negotiator we want to give you the opportunity to be fast tracked to becoming a branch manager This role involves overseeing property sales managing staff, and ensuring excellent customer service. The Branch Manager will work to achieve branch targets, maintain high standards of service, and foster a positive and productive working environment. Duties and Responsibilities: Oversee daily operations of the branch, ensuring efficiency and effectiveness in property sales Implement and maintain Standard Operating Procedures (SOPs) to ensure consistent service delivery. Ensure compliance with all relevant property laws, regulations, and company policies. Team Leadership: Lead, mentor, and develop branch staff, fostering a culture of excellence and accountability. Conduct regular performance reviews and provide constructive feedback to team members. Organize and facilitate training programs to keep staff updated with industry trends and best practices. Client Relations: Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction. Address and resolve client complaints and issues promptly and professionally. Oversee client acquisition and retention strategies to enhance customer loyalty. ..... full job details .....