Operations Director (3PL / Fulfilment)Location: Bury St Edmunds (on-site)Salary: £50,000 - £80,000 (dependent on experience)Start: ASAPThe Opportunity We''re supporting a fast-growing fulfilment and logistics business operating across three UK sites, with a fourth launching in the US. Built with a true startup mindset, the business has scaled rapidly with a lean team, developing its own internal systems and tools along the way. Now entering its next phase of growth, they are looking to bring in an Operations Director to introduce structure, leadership, and scalability across the business. This is a high-impact role with a clear pathway to company leadership, as the founders focus on international expansion.The Role This is a hands-on leadership position where you will take ownership of operations across multiple sites, bringing clarity, structure, and scalability to a fast-paced environment. You will sit at the core of the business, acting as the operational backbone and a key decision-maker.Key responsibilities:Lead day-to-day operations across UK fulfilment sitesManage and develop cross-functional teams (warehouse, customer support, tech, and finance)Introduce scalable processes, KPIs, and operational structureImprove communication flows to reduce delays and inefficienciesOversee forecasting, stock planning, and order volume managementWork closely with internal tech teams to optimise WMS and internal toolsSupport international expansion (US launch and EU growth plans)Act ..... full job details .....