Operations Manager Location: Kempston (Hybrid working considered) Salary: £35,000 per annum Hours: Full-time, 37.5 hours per week (this may involve occasional out of hours (evenings/ weekends) in support of community fundraising events) Contract: Fixed Term 12 months About Our Client Our client provides free, specialist emotional and practical support to people affected by fatal and life-changing road collisions across Bedfordshire, Cambridgeshire, and Hertfordshire. Each year, their small but dedicated team and cohort of over 70 trained volunteer Counsellors provide life-changing support to hundreds of individuals and families coping with grief, trauma, and loss. Following a period of significant operational change, they are seeking a dynamic, highly organised Operations Manager to strengthen their internal systems, ensure compliance, and provide essential resilience to the organisation. The Role Reporting directly to the Chief Executive, you will play a key role in ensuring the smooth and efficient running of the organisation''s day-to-day operations. You''ll manage HR processes, oversee leave and TOIL systems, coordinate policy reviews, lead procurement (IT, insurance, mobile contracts, etc.), and support internal governance and compliance. You''ll also provide vital assistance across other functions, including non-clinical training coordination and event support for their growing fundraising activity. Working closely with the CEO, Clinical Lead, and admin team, you''ll ..... full job details .....