Migrant Help have an exciting opportunity to recruit a Team Leader - Submissions to join our team! Location: Dover (Hybrid) Contract: 9 month fixed term (with potential to be extended or made permanent) Salary: £31,332 About us: Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential. The Team Leader - Submissions role: Part of the Submissions team, the Team Leader is a dynamic and supportive role at Migrant Help. You will provide supervision and support for a team of Officers ensuring that quality standards are met and, where possible, exceeded. You will work consistently to ensure the continuous development of the role and ensure that the service is delivered according to procedures and processes which are accurate, professional, and consistent at all times. Key responsibilities of our Team Leader - Submissions: Continuously support a team of officers to reach their full potential, providing timely feedback and effective coaching to improve skills, increase efficiency and identify any gaps in training and development needs. Ensure mandatory training is kept up to date Monitor performance to ensure that target guidelines are achieved, working collaboratively to achieve organisational targets and KPI s using ..... full job details .....