Credit Controller - Birmingham Location: Birmingham, West Midlands Industry: Professional Services Contract Type: Full-time, Permanent Salary: £28-30k Depending on Experience A large professional services business is seeking a proactive and detail-oriented Credit Controller to join its Client Finance team in Birmingham. This is an excellent opportunity to contribute to a reputable organisation while developing your skills in a collaborative and high-performing finance function. About the RoleWorking within a focused and supportive team, you will be responsible for the recovery of outstanding monies from commercial tenants/occupiers. Your role will involve effective communication with tenants, internal stakeholders, and external partners to ensure prompt collections, query resolution, and accurate financial reporting. Key Responsibilities Proactively chase arrears in line with agreed recovery policies and timescales.Maintain accurate records of payment performance and agreed repayment plans.Liaise with surveyors, client accountants, and tenants to resolve queries efficiently.Monitor and report on aged debtor positions and provide input into credit control reports.Escalate unresolved issues, including instruction of legal proceedings where appropriate.Ensure tenant queries and disputes are logged and resolved within 24 hours.Assist with the allocation of cash receipts and identification of unallocated funds.Maintain compliance with all internal controls and contribute to ..... full job details .....