Audio Visual Installation and Service Engineer
London, Wessex and Home Counties
-30,000 to -40,000 per annum

Join a Leading AV Integrator Driving Innovation

Our client is a forward-thinking and highly respected Audio-Visual integrator delivering cutting-edge AV and Video Conferencing solutions across a diverse customer portfolio. Due to continued growth, they are seeking a skilled and motivated AV Installation & Service Engineer to join their expanding technical team.

This is an excellent opportunity for an experienced AV professional who enjoys a varied role combining installation, service, client interaction, and technical excellence.

The Role

As an AV Installation & Service Engineer, you will play a key role in delivering high-quality installations and providing ongoing technical support. You will be customer-facing, hands-on, and trusted to represent The Client with professionalism and technical expertise.

Key Responsibilities

• Install, configure and maintain Audio Visual and Video Conferencing systems
• Install equipment including:
• Projectors
• Video walls
• LED walls
• Digital Signage LFDs
• Build and program AV racks to a high standard
• Read and interpret AV system schematics and cabling drawings
• Diagnose faults on-site and restore service efficiently
• Carry out proactive and reactive maintenance visits
• Deliver end-user familiarisation training following installation
• Complete accurate documentation including asset registers and service reports
• Provide clear verbal and written feedback to internal teams
• Build strong relationships with customers and identify potential upselling opportunities
• Support a smooth handover from installation to service support teams
• Maintain high technical standards across all projects

What Success Looks Like

• Outstanding installation and support handover experience for customers
• Seamless transition of completed projects into ongoing service support
• Strong client relationships that enhance The Client''s reputation as a leading AV/VC integrator

Skills & Experience Required

Essential

• Minimum 2 years'' experience as an AV / VC Engineer
• Experience installing and supporting AV and Video Conferencing solutions
• Experience with programming and rack building
• Ability to read and interpret AV system schematics
• Familiarity with:
• Extron
• Crestron
• Kramer
• Experience with VC manufacturers such as:
• Poly
• Logitech
• Cisco
• Yealink
• Ability to terminate cables to industry standard (RS232, Cat5e/Cat6)
• Strong written and verbal communication skills
• Experience working in or alongside a helpdesk/support environment
• Ability to work independently and as part of a team
• Flexible approach to working hours
• Willingness to travel, including occasional work outside the UK
• ECS (Electrotechnical Certification Scheme) or equivalent

Desirable

• Understanding of IP networking
• CTS certification
• IPAF
• PASMA
• Product certifications (Poly, Extron, Crestron, Barco)

Why Apply?

• Work on exciting, high-profile AV and VC projects
• Join a supportive and technically strong team
• Opportunity to develop certifications and expand your skillset
• Competitive salary package
• Clear progression opportunities within a growing organisation

If you''re a technically driven AV Engineer who takes pride in delivering high-quality installations and exceptional customer service, this is a fantastic opportunity to join a business that values expertise, professionalism, and innovation.

Apply now to take the next step in your AV career.

INDAV

How to Apply
To apply, please submit your CV (and a brief cover letter if available) to (url removed)
Or call (phone number removed) for a confidential discussion.

Alecto Recruitment Limited is acting as an employment business for this vacancy. Due to the volume of applications, only shortlisted candidates will be contacted.

Keywords:
AV Installation Engineer, Audio Visual Engineer, AV Installer, Senior AV Engineer, Audio Visual Installation, LED Screens, Digital Signage, AV Projects, London AV Jobs