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Permanent

Digital Services Administrator

Rugby
money-bag Negotiable
D46E8990A164ACA2F4E4F544EAF9DFCF
Posted Yesterday

Overview

Do you have great systems admin experience? Do you have a passion for technology and managing online processes? Come and support our team running our online Business Hub here at Markel. What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit among our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realise our potential, we can help others reach theirs. Join us and play your part in something special!The opportunity

We have an exciting new opportunity for a

Digital Services Administrator

to join our Partnerships Digital team. This role will assist with the day-to-day administration, maintenance, support and continuous improvement of our Business Hub, an online hub containing contracts, tools and documents, covering a range of topics, including employment, health and safety and trading and contracts. In Partnerships, we provide services and products to membership organisations, professional trade associations, Fintechs and other specialist insurance services providers.As a Digital Services Administrator, you will work with colleagues from across the business including our law, tax, care and insurance experts. In this role, you’ll also develop relationships with external partners to understand their requirements in relation to our products and services and deliver digital solutions.We are looking for someone who is self-motivated, enthusiastic and creative with strong analytical, strategic and coordination skills. The role will ideally suit an individual looking to start their career at Markel, providing support to our customers and clients in the Partnerships channel. If you love to learn new things and can effectively collaborate with colleagues, then this role is for you!We are flexible on the location of the role and this can be based from either our Leeds Manchester, Birmingham, Rugby or Croydon offices one or two days per week, working from home the remaining days.What you’ll be doing

Maintain our client mailbox and respond to queries and requestsCover our live chat feature in core hours with colleaguesMaintain our document and content management systemAssist with testing of new features and bug fixesProvide monthly stats and reports internally and for partnersAct as the point of contact for our team with other areas of the business and our clientsMonitor our online platform for any technical or administrative errorsHelp define how we develop our website and share ideasEnsure any required updates are implemented to deadlineOur must haves

Ability to integrate easily into multidisciplinary teamsA passion to learn and gain knowledgeConscientious, creative with attention to detailAbility to visualise and communicate ideasExperience of MS Office/ExcelAbility to multitask and prioritise daily workloadExcellent oral and written communications skillsExcellent organisational skillsAn interest or passion for technology, systems and processes would be helpfulWho we are

Markel Corporation (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.What’s in it for you

A great starting salary plus annual bonus and strong benefits package…25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leaveFantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offerThere are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that!Are you ready to play your part?

Choose

Apply Now

to fill out our short application, so that we can find out more about you.Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at rec@markel.com or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.#LI-PC1#LI-Hybrid #PlayYourPartUK

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