Desktop Support Technician
IT Support Technician - Temporary - possible perm opportunity 16.00 - 17.00 p.h.Mansfield On-siteFull-time, Temporary - March 2026 possible per opportunity Are you an experienced IT Support professional looking for a hands-on technical role within a busy IT environment? We''re looking for two skilled IT Support Technicians to join our client on a fixed-term basis, supporting a major programme of work through to March 2026.These roles are ideal for proactive, customer-focused technicians with strong end-user support experience and solid knowledge across Windows, M365, device management, and enterprise infrastructure.Key ResponsibilitiesProvide responsive support across desktops, laptops, tablets, and smartphones, resolving incidents within agreed SLAs.Support large-scale Windows 11 rollouts, including imaging, data migration, configuration, and post-deployment assistance.Manage Azure/Entra ID and on-prem Active Directory, Microsoft 365, Teams, SharePoint, and Windows OS environments.Administer Windows and iOS devices using SCCM and Intune for updates, patching, configuration, and deployments.Support risk-based patching, mitigate vulnerabilities, and maintain high standards of infrastructure integrity and availability.Handle support and change requests, prioritising based on business impact and maintaining clear communication with users.Create and maintain accurate technical documentation to support efficient first- and second-line fix capabilities.Work in line with IT ..... full job details .....
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