At Survivors in Transition, we provide specialist trauma-informed support to survivors of sexual violence and abuse across Suffolk and the wider East of England. We are seeking a skilled, compassionate, and operationally capable Deputy Service Manager to support the day-to-day delivery of high-quality survivor services during a period of continued growth and development. This is a senior operational role supporting the Service Manager and wider leadership team to ensure services are safe, effective, responsive, and aligned with trauma-informed principles. The postholder will play a key role in staff support, case oversight, safeguarding, performance monitoring, and service coordination. The role would suit someone with experience in sexual violence, domestic abuse, mental health, safeguarding, social care, or other trauma-related services, who is confident balancing operational management with survivor-centred practice. Key responsibilities will include: Supporting the operational management of frontline services Providing day-to-day supervision and guidance to staff and subcontracted therapists Assisting with safeguarding oversight, risk management, and complex case discussions Monitoring service delivery, KPIs, waiting lists, and outcomes Supporting quality assurance, audits, and compliance processes Helping embed trauma-informed and survivor-led practice across the organisation Assisting with resource coordination, service cover, and operational problem solving ..... full job details .....