Thorn Baker are working in collaboration with an established Facilities Management company, with an area based in the South West area of London .

We are looking to resource a Cleaning Area Manager to effectively manage and monitor high end retail sites.

Our client is looking for someone who is currently doing a similar role or someone who is ready to take the next step up from being a cleaning supervisor, in addition a background of working in the retail sector is essential.

This position offers you the chance to join a business who promote growth and progression/ promote internally, a role where you can manage a fair amount of sites and not feel completely overwhelmed. You will part of a team who listens and encourages autonomy within the role. 

The main duties of this role are, but is not limited to:

• Ensure that work is undertaken is in line with the Companies policies / procedures and current legislation.
• Maintain contract retention targets and ensure they are met on a consistent basis.
• Follow all aspects of Health and Safety at all times and ensure that quarterly H&S audits are carried out with a monthly cleaning inspection.
• Manage recruitment and selection of employees 
• Effectively train and develop employees and be responsible for their on-boarding process
• Manage and motivate a competent and driven workforce
• Control overheads and operational costs for the account and ensure profitability.
• Bring about cost saving initiative where applicable.
• Plan, manage and organise the operational activities of the account and oversee work scheduling
• Manage client escalations
• Ensure the Account is adequately staffed at all times and services are properly supervised.
• Complete Performance reviews for their employees
• Always ensuring the adequate equipment and materials are available at the site
• Conduct timely audits