Social network you want to login/join with:German speaking Customer Success Manager, london

col-narrow-leftClient:

Alderson JamesLocation:

london, United KingdomJob Category:

Other-EU work permit required:

Yescol-narrow-rightJob Views:

3Posted:

26.08.2025Expiry Date:

10.10.2025col-wideJob Description:

We’re working with a market leading global eCommerce platform that powers some of the world’s most iconic brands. This fast growing SaaS company is scaling rapidly and is now looking for a German speaking Customer Success Managers to join their team in London (3 days in the office per week).What you''ll be doing:Own the success of clients in the DACH market, acting as a trusted advisorDrive client strategy, retention and expansionCollaborate cross-functionally with product, sales, and tech teamsWork with senior stakeholders at globally recognised brandsWhat they’re looking for:Fluency in German and English is essentialExperience in eCommerce is essential - whether in Customer Success, Account Management or eCommerce management / consultancyConfidence managing a range of clients (ideally within SaaS or eCommerce tech)A strategic mindset with strong commercial acumenExcellent communication and relationship building skillsWhy this role?Be at the heart of international eCommerce expansionPartner with leading retailers and brands across EuropeWork with a high growth SaaS platform backed by cutting edge techStrong package with bonus, commission, and RSUs on offer

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