We are seeking a ServiceNow Certified Technical Architect (CTA) to join a central government department within their ServiceNow Platform Engineering team. You will report into the Lead for Platform Engineering andamp; Live Operations, working closely with senior engineers, product managers, and delivery teams to define technical solutions and design patterns in a large-scale enterprise environment. Key responsibilities include: Aligning IRM Entity Hierarchies with the Common Service Data Model (CSDM). Designing integration patterns to transition ServiceNow user access to zScaler. Supporting expansion of the Service Portfolio Management (SPM) module. Defining secure patterns for exposing ServiceNow REST APIs. Leveraging HRSD to deliver complex case management. Essential skills: ServiceNow CTA certification. Experience in IRM, SPM, HRSD and API integration. Strong background in CSDM alignment and risk management. Ability to engage with governance forums and technical stakeholders. Existing or eligible for SC Clearance. Hybrid working: 60% office presence across 4 weeks (Manchester, Leeds, Blackpool). ..... full job details .....