3rd Line Support AnalystAkkodis are currently working in partnership with a leading service provider to recruit an experienced 3rd Line Support Analyst to join their leading support team in Bristol. The RoleAs a 3rd Line Support Analyst you will deliver BAU/Project services and possess excellent troubleshooting skills with the ability to make key technical decisions on your own accord. You will have excellent communication skills, both face to face and on the telephone. The Responsibilities Design, develop and deploy technologies on Windows PlatformsOffer solutions and workarounds to incidents/problemsWork to SLA''s and deadlinesReview services and application deliveryPrioritise and manage several tasks at a single timeEstablish a good working relationship with wider teams and customers alikeKeep up to date with advancements in technologyIdentify Continual Improvement opportunities The RequirementsActive Directory experience: Group Policy, Forests, Domains, Domain Controller Roles, DNS, Permission Models, Delegation, Trust relationships, LDAP and KerberosDHCPInternet Information ServicesMicrosoft Windows Server (2016, 2019 and 2022) - including server coreWindows 10DesirablePKI, N-cypher and Certificate ManagementMicrosoft Endpoint Configuration Manager (MECM) for Windows patching and Application DeploymentsWindows Server Update ServicesTrellix ePO, ENS, Firewall, Application Control, DLPScripting (PowerShell, VB, etc.)Print ServicesRSAExposure to Virtualisation ..... full job details .....