Customer Service Administrator Location: Cramlington Salary: GBP24,763 per year Hours: Monday - Friday, 9am - 5pm. Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit for a Customer Service Administrator to join their ever-expanding team. Responsibilities of the Customer Service Administrator: Manage renewal log, including the daily additions following shipment. Contact customers to acquire purchases orders for new period. Manage the Maintenance contract log, including the daily additions following contract awards. Qualify and action Maintenance renewal invoicing. Produce customer reconcile statement. Engage with sales and service teams to manage the customer relationship. Maintain and record market and customer information within CRM system. Demonstrate a high level of customer service. Processing of work orders and scheduling service visits Provide exemplary support for our many customers enquiries via telephone and email across customer service Input / process sales orders and invoices in the system (SAGE) ensures smooth timely order processing including sorting, routing and progressing orders received. Communicate accurate information to all parties involved in the processes and the end user. Consult with other departments updating on customer account, quotations, progress, order status and other. Any other duties for business needs Requirements of the Customer Service Administrator: Driven and focused to ..... full job details .....