IT Support and Systems OfficerYork, North Yorkshire YO1£28,000 per annum Permanent Office based role 37.5 hours per week Monday to Friday with at least 3 days a week based in the York officeDo you love problem-solving, supporting people, and keeping systems running smoothly? Hawk 3 Talent Solutions are looking for an IT Support and Systems Officer to join a team in York, North Yorkshire and be one of the first points of contact for IT support across a number of offices.This is a hands-on, varied role where no two days are the same one moment you might be helping a colleague with their laptop, the next you re ensuring the booking and payment systems are working seamlessly.What you ll be doing Providing professional IT support to colleagues both onsite and remotelyInstalling, maintaining and troubleshooting PCs, servers, EPOS tills, and peripheralsSupporting networks, VPN connectivity, and WiFi systemsWorking with Microsoft 365 tools (Exchange, Teams, Defender, etc.)Helping to manage user accounts, file security, and system backupsAssisting with our booking system and payment platforms, including refunds and updatesKeeping documentation, audits, and training materials up to dateGetting involved with exciting IT projects and system upgradesSupporting colleagues with training and guidance What we re looking for A tech enthusiast with experience across IT systems, networks, and Microsoft 365Someone proactive, friendly, and approachable you ll be a go-to person for supportA ..... full job details .....