Our client, based in Loughborough, is looking to bring in a key leadership role to join their team in the form of Technical Manager.This is a key leadership role in which you will collaborate closely with the Directors and Senior Management team ensuring that a high-quality technical support service is delivered. You will engage with a wide range of stakeholders, including specifiers, architects, designers, registered installers, and internal departments, ensuring consistent excellence and support throughout the project lifecycle.Ideally you will have strong knowledge of construction methods, including both new build and retrofit, with bonus points for experience in decarbonisation and external wall insulation.Key Responsibilities: Oversee office-based technical services, focusing on risk management to meet customer and business needsLead the technical team in providing U-value and condensation risk assessments using proprietary software.=Manage the creation and issuance of CAD/SketchUp drawings with the CAD TechnicianSupervise the preparation of written specifications tailored to individual projectsDeliver technical support via phone, email, and online meetingsMaintain and improve CAD/BIM libraries and document control systemsEnsure adherence to ISO 9001 standards, including handling complaints and non-conformancesAttend site meetings/inspections and maintain detailed recordsProvide or attend technical training for internal and external stakeholdersSupport development and ..... full job details .....