Senior IT TechnicianMust be eligible for an Enhance DBS - Onsite We are seeking an experienced and dedicated Senior IT Technician to support the smooth and secure operation of digital and technology services across our client in the education sector. Working closely with the IT Manager, you''ll play a pivotal role in delivering high-quality technical support and innovation to enhance teaching, learning, and administration.This role requires a proactive, solution-focused individual who is passionate about providing exceptional IT support and who thrives in a busy educational environment.Key Responsibilities: Ensure the day-to-day availability of digital systems across the school.Provide high-quality support to staff, students, and stakeholders.Assist in the management and administration of Microsoft 365 services and Active Directory.Maintain and support server and client operating systems (Windows).Support the use of technology in the classroom (eg, Microsoft Teams, SharePoint).Maintain secure and effective network infrastructure (eg, VMWare, SCCM, Intune).Uphold safeguarding, data protection, and cybersecurity best practices in all IT operations.Participate in an out-of-hours rota for key school events and on-call support. What We''re Looking For: Proven exceptional customer service and interpersonal skills.Strong technical documentation and communication abilities.Demonstrated experience with: Microsoft 365 and Teams administrationAzure and on-prem Active Directory, Group ..... full job details .....