Credit Control Analyst - Permanent, Canary Wharf Hours: 40 per week, 08.30am - 17.30pm Monday to Friday Duties and Responsibilities Key responsibilities include being responsible for the efficient management of service charge debts owed, overseeing the various operations required to resolve debt repayment and introducing systems and procedures to enable the efficient collection of outstanding service charge and ground rent debts. Active collection of outstanding debts through calls, emails or letters, notifying debtors of overdue invoices and encouraging them to pay. Maintaining regular contact with clients to ensure proper management of debt. Develop close relationships with significant clients (e.g. Housing Associations, Commercial tenants) to ensure efficient collection of outstanding debts. Overseeing the issuing of statements to debtors on a regular basis or as required. Ensure cash collection targets and aged debt targets are met. Gather sufficient data to make referrals to debt collection agencies, and follow procedures. Using professional judgement to identify potential bad debts at an early stage and taking the appropriate action to address the situation Negotiating with debtors to ensure extended credit terms are appropriately managed and monitored. Taking active steps to ensure that debtor ledgers are properly maintained including the monitoring of unallocated cash and credit notes. Keeping an accurate record of debt chasing activities to support any decisions ..... full job details .....