Hours: 35 hours per week, Monday - FridayLocation: Glasgow/Hybrid with attendance in the Glasgow office at least once per week.Our Opportunity:Davies are looking to recruit an experienced Claims Handler to join our growing Casualty team. As our new Claims Handler, you will be part of a dedicated team that is responsible for providing a quality, proactive, 360 claims service on behalf of important clients and in accordance with the insurer''s claims handling philosophy. At Davies,we value transferable skills and qualities that focus on what you can bring to the role and you will be provided with full training and support when you start with us.Key ResponsibilitiesEstablishing if cover is in place for a claimUse of the digital claims handling systemInvestigate all liability claims either from the desk or referring to loss adjusters where necessaryMaking decisions on liabilityNegotiating settlementsEnsure compliance with all legal timescales and client SLAsBuild relationships with external clients and stakeholdersProvide referral support to less experienced colleaguesSkills, Knowledge and ExpertiseExperience of policy wording and terms and conditionsKnowledge of insurance and the insurance marketKnowledge of how to value an injury claimKnowledge of reserving philosophies desirableKnowledge of Civil Procedure Rules and the Claims PortalGood communications skills at all levelsExcellent customer serviceThe ability to work as part of a teamTake responsibility for your own ..... full job details .....