Reservations, Sales and Events ManagerSalary - up to £45,000 per annum

Schedule - Full TimeExperience - Previous experience as a Reservations and Sales Manager within a quality restaurant groupJKS Restaurants are on the lookout for a dedicated and dynamic Reservations, Sales and Events Manager to become an integral part of our growing team. The successful candidate will be approachable, personable and passionate about the London dining scene. This role will drive event sales and reservations across our Chaiyo group of restaurants - Plaza Khao Gaeng, Speedboat Bar and some other exciting projects in the works.This is a fantastic opportunity for an experienced and proactiveReservations, Sales and Events Manager looking for an opportunity in an award winning, critically acclaimed group.Chaiyo Group

Plaza Khao GaengIn partnership with Chef Luke Farrell, Khao gaeng broadly means curry over rice. Plaza Khao Gaeng is a celebration of the coast to jungle cuisine. Its a kaleidoscope of curries thick with fresh coconut milk and aromatic curry pastes, fermented fish for depth, and searingly hot stir fries with cooling herbs alongside.Khao gaeng restaurants fill the space around them the more popular they become. Plaza is inspired by one such place that has taken over an old movie theatre in Bangkok. Curries set out in gleaming trays fill the entrance under the faded faade and up the stairs to the box office. This anytime comfort food provides pause in a place cool and quiet from the bustle of the street below.Speedboat BarSpeedboat Bar takes inspiration from the Thai-Chinese restaurants in Bangkoks Chinatown and the thrilling sport of Speedboat racing along the canals (klongs) of Thailand.The menu explores the ingredients, flavours and techniques from Bangkok and its unique foodways; Chinese in origin but now uniquely Thai. A masterclass in wok cooking, roasted meats and spicy sauces, each hinging on the specialist Thai herbs and ingredients cultivated and grown at Lukes nursery, Ryewater, in Dorset.The bar focuses on sharing Singha beer towers, slushies and chasers; the signature Speedboat cocktails

Snakesblood Negroni; Shop Window Old Fashioned; and Jelly Bia made with frozen Leo Lager; as well as softs such as a Snakefruit soda.The PositionReporting to the Operations Manager and Head of Marketing ,

the successful Reservations, Sales and Events Manager will be a proactive, personable self-starter, committed to maximising revenue across the group.Duties Include:Manage daily guest communication across reservation platforms and VIP linesCoordinate and optimise reservations using SevenRooms, reporting tools, and other booking systemsSupport sales strategy execution, pipeline management, and lead generationDrive private dining and event revenue through upselling, cross-selling, and seasonal promotionsPlan and deliver events, managing all logistics, timelines, and stakeholder coordinationMaintain strong client relationships, handle reactive enquiries, conduct site visits, and manage feedbackEnsure smooth handover from sales to operations for event deliveryCollaborate with marketing and finance on promotional campaigns and billingMaintain accurate documentation, contracts, function sheets, and performance reportsEnsure compliance with health and safety policies and support event safety proceduresRequirements:Proven experience as a Reservations and Events ManagerStrong commercial and client relationship management skillsProficient in using booking systems (preferably SevenRooms) and reporting toolsExcellent communication, organisational, and project management abilitiesComfortable working cross-functionally with operations, marketing, and finance teamsHigh attention to detail with a commitment to delivering outstanding guest experiencesUnderstanding of health and safety compliance within eventsPassion for hospitality and a proactive, solutions-driven mindsetProficient with Microsoft Office programmesAbility to handle high-pressure situations with composure and graceBenefits and Culture

Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as:Treat YourselfUp to 50% off dining across JKS RestaurantsRetail and Takeaway DiscountsCode App MembershipLook After YourselfDiscounted Gym MembershipWagestream

stream your pay earlierCompany Donations for your involvement with CharitiesEmployee Assistance ProgramAccess to Financial AdviceWedding Gift and New-born Care Package - Celebrating your big occasionsProgress YourselfAccess to our fantastic LandD CalendarA personalised learning and development plan to develop your skills and knowledgeCareer progression with a fast-growing, critically acclaimed restaurant group.Be YourselfAdditional holiday for every year with us (rising to 33 days)Employee referral scheme - paying up to £600 per referralStaff parties and long service awardsJKS Restaurants

JKS Restaurants was founded by siblings Jyotin, Karam, and Sunaina Sethi in November 2008. Since its inception, the group has received critical acclaim and industry recognition, including 6 Michelin stars, 4 Michelin Bib Gourmands, a restaurant ranked among the Worlds 100 Best Restaurants, and a spot in the Sunday Times Best 100 Places to Work 2024.The JKS portfolio currently features Michelin-starred restaurants such as Trishna, Gymkhana, Kitchen Table and Sabor, along with cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar, Bibi, and Ambassadors Clubhouse. Pubs include The Cadogan Arms, The George and The Hound.JKS Restaurants offers a unique opportunity to pursue a career in fine dining or to develop within trend-focused casual cuisine, with opportunities across all disciplines for those looking to advance their careers within a people-focused, collaborative hospitality group.

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