This is an exciting temporary opportunity for a Customer Service professional to contribute to a supportive and efficient team within the Financial Services industry. The role is based in Uxbridge and requires excellent communication and organisational skills to ensure customer satisfaction.Client DetailsThis position is with a well-established company in the Financial Services sector. As a small-sized organisation, they focus on delivering tailored services and effective solutions to their clients, ensuring a professional and customer-centric approach.DescriptionRespond to customer inquiries and provide accurate information in a timely manner.Handle and resolve customer complaints professionally and efficiently.Maintain accurate records of customer interactions and transactions.Assist in the preparation of reports and documentation as required.Collaborate with team members to improve overall customer experience.Ensure compliance with company policies and procedures.Support the team with administrative tasks within the Secretarial and Business Support department.Provide a high level of customer service in all interactions.ProfileA successful Temporary Customer Service professional should have:Previous experience in a customer service role, preferably within the Financial Services industry.Strong communication and interpersonal skills.Excellent organisational and time management abilities.Attention to detail and problem-solving skills.Proficiency in standard office software ..... full job details .....