IT Systems Desktop Support Engineer

Overview
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IT Systems Desktop Support Engineer
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Free-Work UK .The role is with a client bank based in Central London. They are looking to recruit an IT Systems Support Engineer with ideally at least 2 years of IT experience within the financial industry and an overall 5 years of IT experience. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently.Responsibilities
Maintenance of the IT infrastructure by providing first line support of software, hardware and networking, including installation, configuration and troubleshooting.Manage day-to-day operational aspects of a project and scope.Design, plan and deploy IT projects to enhance the existing IT infrastructure and any applications required by the bank.End User Computing support for all staff.Coordinate between London users and Group IT Security on requests for system access, ensuring timely permissions and adherence to the Group Access Matrix Protocol.Preserve bank assets by implementing disaster recovery and backup procedures in line with Group requirements.Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to support AML provisions.Undertake data extraction for reporting for stakeholders across the bank.Monitor CCTV, telephony systems and door access systems, maintain backups, and apply relevant maintenance procedures.Overall monitoring of networking equipment (switches, firewalls, and other appliances) and provide support.Plan and carry out maintenance checks to ensure IT operations and infrastructure run smoothly and daily tasks are completed.Maintain the BCP site to ensure continuous bank operations.Maintain the branch PABX system and ensure the recording system is always up and running.Technical Skills and Qualifications
Proficient in common operating systems: Windows 10, Windows Server 2016 and above; Redhat Linux-based OS.Software proficiency: VMware v6.7 and above; Veeam Backup and Replication; Symantec Endpoint Protection; Symantec Endpoint Encryption; ManageEngine Patch Manager Plus; Microsoft Office 365.Networking (IT): Cisco Switches and Routers; Fortigate Firewalls; LAN/WAN routing.Hardware: Dell PowerEdge Servers; Dell PowerVault SAN Storage.Project management and data analysis.Bachelor or Master’s degree or professional qualification in IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing.The salary for this role is in the range £35K - £40K.The client is a bank based in Central London. Please send your CV in Word format along with your salary and notice period.Seniority level
Entry levelEmployment type
Full-timeJob function
Information TechnologyIndustries
Human Resources ServicesReferrals increase your chances of interviewing at Free-Work UK by 2x
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