Power and Gas Trade Support Engineer

We have a current opportunity for a Power and Gas Trade Support Engineer on a permanent basis. The position will be based in London. For further information about this position please apply.We are looking for an Application Support Team Lead who is passionate about technology and has experience supporting enterprise-wide systems. The successful candidate will be leading the Front Office Team in London supporting Front Office users (Traders, Schedulers and Direct Market Access users) to analyze issues, provide tactical/strategical solutions and ultimately deliver tangible business value and benefit. This role will report into the Global Head of Application Support working on different business systems critical for the trading life cycle.Key responsibilitiesLeading the Front Office Application Support Team located in different geographical locations.Supporting of Commodity Front Office Trading applications during trading hours.Support Client Trading Business - On/OffboardingSupport for time critical Power and Gas Scheduling applications.Support Weekly Production Change Releases / Being part of On-Call Weekend RotaSupport of CTRM connected upstream/downstream applications for Intraday and End of day activities.Monitor applications availability and report issues pro-actively.Communicate with clients/vendors as required: inform/chase for incident progress, notify them of impending changes or agreed outagesGood organizational skills in managing issues, projects and communicating ..... full job details .....
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