We''re looking for a driven and experienced General Manager who''s ready to take the next step into a Cluster Manager role, overseeing a small group of branded coffee shops in and around Cheltenham.This is a great opportunity to join a fast-growing, private equity-backed business with over 30 stores across the UK and big expansion plans. With a new leadership team in place, there''s plenty of room to grow as the business scales.What You''ll Be DoingSupporting and guiding a small cluster of store teams to deliver exceptional service and operational consistencyCoaching Assistant Managers and Team Leaders to build capability and ensure strong performance across sitesWorking closely with operations leadership to implement brand standards and drive resultsPlaying a hands-on role across sites—leading from the front, jumping in when needed, and helping build a strong team cultureMonitoring KPIs and commercial performance while maintaining a customer-first focusHelping with recruitment, training, and occasional support for new store openingsWhat We''re Looking ForExperienced General Manager from a coffee, QSR, or hospitality environmentProven leadership and team development skillsStrong organisational and operational knowledge with a practical, hands-on approachA great communicator who can work across teams and adapt quicklyReady to step into a multi-site support role as a natural next move in your careerWhat''s on OfferSalary up to £36,000Genuine progression path as the company grows—this role could evolve with youA people-first culture with the freedom to make a real impactBe part of an exciting journey with a growing, well-backed UK brandIf you are interested, please get in touch at .

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