Fixed Term Contract ends July 2026 The roleThis is an exciting and rewarding opportunity to add value to a growing charity and to make a real and lasting difference to colleagues working who are experiencing difficult times.As a Grants Officer, you will join a busy team at our Head Office. Our motivated and dedicated Grants Officers are focused on supporting colleagues when applying for financial help, in an empathic and non-judgmental manner, delivering a high standard of client experience and keeping detailed, clear records.You''ll be part of a dedicated and supportive team, working in a fast-paced environment where empathy, professionalism, and attention to detail are essential. No two days are the same - from guiding applicants through the process, to reviewing and recommending grants for maximum impact. Full training will be given on systems and services, followed by a structured personal development plan which will include benefits training and a deep understanding of the support and signposting available to colleagues.Role ResponsibilitiesThis role focusses on supporting colleagues in their applications for financial assistance, ensuring a compassionate and impartial approach to every case. It demands a commitment to delivering an exceptional client experience while maintaining thorough and well-organised records. These records play a crucial role in informing recommendations for financial grants that align with established criteria.Act as the first point of contact ..... full job details .....