Why This Role Matters Every day, people in our borough face the reality of homelessness. Every person facing homelessness needs practical support, stability and someone who believes their situation can change.This role is central to making that change happen. As Operations Manager, you will help ensure that our services run effectively and compassionately, enabling people experiencing homelessness to access the support they need to rebuild their lives. You will manage a small, committed team, strengthen how our services operate, and help shape the way we respond to homelessness locally. About Us FCENS is a small and ambitious charity working alongside local partners, volunteers and people with lived experience of homelessness to deliver meaningful change in the community in Waltham Forest. Our Vision is that no-one needs to be homeless in Waltham Forest and everyone has a place to go. Our Mission is to support single homeless adults in Waltham Forest towards transforming their lives. The Role We are seeking an experienced and motivated Operations Manager to oversee the effective day-to-day running of the charity s services and internal operations. Reporting to the Director, you will ensure that services are delivered safely, efficiently and to a high standard. You will also play an important role in strengthening operational systems and processes, helping the charity improve and grow its impact. You will manage a small operational team including caseworkers, lived ..... full job details .....