Are you an experienced Debt Recovery Advisor who knows how to balance firmness with fairness?Do you understand litigation processes and FCA regulations - and take pride in doing things properly?An established and modern law firm is growing its specialist collections team and is now seeking a skilled Debt Recovery Advisor to join them as soon as possible.This is not a call centre environment. It is a professional, bespoke collections model where quality, compliance and results truly matter.About the roleAs a Debt Recovery Advisor, the successful candidate will: Manage debt recovery cases from initial contact through to litigationHandle telephone collections in a professional and compliant mannerInvestigate and assess customers'' financial circumstancesProcess litigation actions including: Obtaining JudgmentsCharging OrdersAttachment of Earnings Draft and send correspondence via letter and emailRecord all activity accurately on the CRM systemAppoint third parties or sub-contractors where requiredEnsure full compliance with SRA and FCA regulations at all times This Debt Recovery Advisor role sits within a close-knit and very stable team - a true reflection of the supportive and stable working environment.What we are looking forThe ideal Debt Recovery Advisor will have: A minimum of 2 years'' experience in debt recovery or credit control Strong understanding of FCA rules and regulated environmentsExcellent written English and confident telephone mannerAttention to detail and ..... full job details .....