Are you looking for a new exciting opportunity working as a 1st Line Support Engineer to be based in Witney, Oxfordshire? Main Duties of the Role Providing 1st Line Support to customers via phone and remote tools providing excellent customer service Logging tickets, and escalating when required Prioritising workloads and action tickets in line with SLAs Maintaining documentation accurately and keeping it up to date Your Skills and Experience Experience within a similar position Excellent communication skills both written and verbal Windows Desktop Operating Systems Windows Server, Microsoft 365, Active Directory Hardware Support Full driving license Salary 25,000- 28,000 per annum, depending on experience ..... full job details .....