Planning Team ManagerLocation: LondonJob Type: Full-timeSalary: CompetitiveWe are seeking a Planning Team Manager to join our dynamic team at a leading property maintenance and installation organisation. This hands-on management role is crucial for the effective day-to-day management of our Planning (Scheduling) Team, ensuring that MandE works are scheduled efficiently and resources are balanced with demand.Day-to-Day of the Role:Oversee and support the Planners (Schedulers) while remaining actively involved in day-to-day scheduling activities as needed.Motivate, coach, and support planners to maintain a proactive, solutions-focused approach to scheduling under high demand.Manage workload distribution within the team to ensure consistent coverage and resilience.Identify training needs and support the ongoing development of planners through one-to-ones and quarterly performance reviews.Ensure jobs are scheduled effectively up to one week in advance, focusing on maximizing diary utilization.Oversee amendments to scheduled jobs, ensuring minimal disruption.Maintain close working relationships with Field Operations Managers to balance available resources with operational demand.Manage and monitor critical checks and time-bound appointments to avoid penalty charges.Make sound, timely decisions in a fast-paced, high-pressure environment.Required Skills and Qualifications:Minimum of 8 GCSEs or equivalent, Grades A - C including English and Maths (Essential).NVQ in Customer Service ..... full job details .....