Customer Operations Programme ManagerLocation: Either Camden or Manchester Job Type: Temp to perm - salary 50k + North - 56k + South and negotiable Reports to: Director of Home OwnershipResponsible for: Customer Data AnalystJoin a leading social housing provider on a temporary basis as a Customer Operations Programme Manager. This role is pivotal in leading the Home Ownership team, ensuring the effective management and tracking of multiple operational programmes. With locations available in either London or Manchester, this position offers flexibility and a dynamic work environment.Main Purpose of the Role:As the operational lead for the Home Ownership team, you will manage and track the performance of various operational programmes. Your role ensures timely delivery of actions and provides clear visibility of progress and performance. You will engage key stakeholders and address operational issues promptly, always prioritising customer considerations.Key Accountabilities:Develop and produce workstream or programme plans that align with overall objectives and comply with programme plans.Edit and prepare documents for publication in line with organisational style guidelines, including reports for Project Control Groups and board reports.Engage stakeholders to develop effective working relationships and respond to their needs and concerns.Manage internal partnerships, providing high-quality professional services to support business strategy and plans.Identify and evaluate ..... full job details .....