Positive Employment is currently recruiting for a Housing Triage Officer for our client a government organisation in Exeter.The successful post holder will provide comprehensive housing advice and assistance, face to face, by telephone and by email regarding a wide range of housing issues having an in-depth knowledge of relevant housing and homeless legislation including Case Law, to ensure that the Council''s statutory duties are carried out under the Homelessness Reduction Act 2018.Prior experience as a housing options/homelessness triage officer is essential.This role is a temporary contract initially for 3 months with the possibility to extend. This role is hybrid working with a minimum of two days working from the office.Duties and Responsibilities but not limited to:Be the first point of contact (face to face, by telephone or by email) for customers who are homeless or threatened with homelessness and to carry out an initial assessment and investigation.Liaising with a variety of outside partner agencies, such as rough sleepers outreach services, and hostel providers to look for creative housing solutions for clients with a variety of complex needs.Hold a caseload of clients, deciding Homelessness Reduction Act duties and making pro-active interventions to provide wide-ranging person centred housing advice and advocacy on housing rights, income maximisation, financial management, relevant support services and to inform, support and signpost customers to specialist ..... full job details .....