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Permanent

Mobile Device Support Engineer

London
money-bag 40000.00-40000.00 Annual
3091477108
Posted Today

Mobile Device Support EngineerLocation: London (5 days onsite)Salary: £40,000 - £48,000 Sponsorship: Not availableVIQU have partnered with a prestigious global law firm to recruit a Mobile Device Support Engineer to support a high-performing, client-facing environment. This is an opportunity to join a professional, fast-paced organisation where technology and service excellence are critical to daily operations.The RoleAs a Mobile Device Support Engineer, you will be the onsite specialist for mobile device services, delivering high-quality support across the full device lifecycle. Working in a white-glove environment, you''ll support end users with everything from device setup and troubleshooting to large-scale rollout initiatives.This role combines hands-on technical support with coordination responsibilities, making it ideal for someone who enjoys both user interaction and structured delivery.Key ResponsibilitiesProvide onsite technical support for mobile devices (iOS and Android)Manage device provisioning, configuration, deployment, and replacementSupport user onboarding and device rollout projectsHandle mobile service requests including activations, changes, and terminationsMaintain accurate inventory tracking and SIM managementAct as a key point of contact for end users, delivering a high level of serviceWork closely with internal teams and external vendors to ensure seamless deliveryMaintain documentation, service records, and reportingIdentify and implement service ..... full job details .....

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