Solution Architect - Dynamics 365 Contact Centre

Solution Architect - Dynamics 365 Contact CentreWho is my client?An expansive, multi-national Dynamics 365 solution provider; with an award winning practice, and established customer base across numerous industry sectors. The company holds a strong reputation for successful Microsoft digital transformation programmes, and stand as a recognised partner of choice in their specific field globally.What does my client need?My client requires a skilled Dynamics 365 CE Solution Architect, with a proven track record in Dynamics CE/ CRM implementation, who can also offer experience delivering D365 Contact Centre functionality. The role will see the successful candidate spearhead the full cycle design and architecture of Dynamics 365/ Contact Centre solutions; drawing on the full Microsoft Tech stack/ Power Platform and AI toolset. Responsibilities of the roleLeading the design and architecture of Dynamics 365 CE/ Contact Centre solutions to best satisfy customer requirementsPlaying a key role within the D365 practice as Solution Architect; promoting functional best practice in deliveryCollaborating with cross-functional Microsoft stack teams to ensure seamless integration and optimal performance.Work across multiple projects at any one time as well as providing support to the wider team when required, including pre-sales discovery workSkill setProven experience working in Dynamics 365 CE/ Power Platform solution architecture from consultancy perspectiveFirm understanding of Dynamics ..... full job details .....
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