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Business Consultant | TechnicalDepartment/ Function

Business ConsultingReports to

Head of Business ConsultingLocation

Remote | Customer’s SiteRole summaryThe Business Consultant bridges the gap between business needs and technology, collaborating with clients to analyse business requirements, identify technology opportunities, and define, develop and onboard solutions that drive efficiency and growth.KEY ACCOUNTABILITIES / ROLE PURPOSEUltima’s Business Consulting (BC) team diligently aligns with our customers’ overarching business objectives, navigating their unique challenges and aspirations. Through a deep understanding of these dynamics, we craft tailored IT strategies, fortify technology roadmaps, and sculpt optimized operational structures and processes. The essence of our Business Consultant role is to bridge the gap between business visions and the multifaceted technology landscape. Our consultants, equipped with extensive technical breadth, provide strategic oversight to complex technology initiatives, ensuring alignment with high-level deliverables even when technical experts and architects may be enmeshed in complexities.Our BC team stands as a beacon of guidance, gaining the trust and collaboration of both organizational sponsors and technical teams through robust reasoning, expansive technical acumen, and an unwavering commitment to continued learning. This role resonates with professionals who, stemming from a solid technical foundation, now gravitate towards harnessing technology for tangible business outcomes. The position demands a vast technical knowledge spectrum complemented by the depth to enhance what traditional solution architects bring to the table.Beyond technical prowess, our consultants are distinguished communicators, adept at forging impactful relationships, articulating insights both verbally and in documentation, and commanding influential discussions. Their credibility stems not merely from their designation but from their insightful reasoning and experiential wisdom. They navigate challenging conversations, offering constructive critiques to C-suite strategies, and guiding technical teams in prioritizing essential features to meet business objectives. Embracing diversity, our consultants thrive across varied industries, fostering cross-industry innovation and staying abreast of contemporary IT trends.MAIN DUTIES AND RESPONSIBILITESHigh-level IT strategy definition based on business strategy inputs (technology and operations)Technology strategy definition across DC, cloud, EUC and networkingOperational strategy definition based on customer’s tech footprint (think team structures, reporting, responsibilities, …)Technology dependency guidance across large programs, ensuring multiple projects link-in project wise as well as technically (working alongside a program manager)Scope definition based on business requirements (new DCs, cloud migrations, XaaS migrations, MandA, divestments, ...)High-level effort scoping and timelines definition as well as role requirements for the points abovePresentation in front of larger audiencesResearch and development of new customer facing propositionsPerforming fractional technical CxO roles for customersESSENTIAL KNOWLEDGE, SKILLS and EXPERIENCEHigh-level knowledge of enterprise datacentre design principles and technologiesHigh-level knowledge of cloud design principles and technologiesHigh-level knowledge of enterprise network design principles and technologiesHigh-level knowledge of EUC design principles and technologiesHigh-level knowledge of enterprise operations and various operating modelsAbility to high-level scope based on customer requirements (above)Ability to highlight and map cross-project/program dependenciesDESIRED KNOWLEDGE, SKILLS and EXPERIENCEExperience within a customer service environmentUnderstanding of project and program governanceVery good communicator, both verbally and through documentationAbility to translate and voice visionAbility to take ownership of complex programsSignificant attention to detailAbility to negotiate common ground between polarised partiesKEY COMPETENCIES REQUIRE FOR ROLEHighly self-motivated and confidentCollaboration and teamworkWork under pressureOur Commitment to YouWe’re proud to be an equal opportunity, Disability Confident employer. At Ultima, we celebrate our differences and strive to build an environment where everyone feels respected, valued, and able to succeed.Not sure you meet every single requirement?People from underrepresented groups may be less likely to apply unless they meet every qualification. At Ultima, we’re committed to building a diverse and inclusive workplace, so even if your experience doesn’t align perfectly, we encourage you to apply. You might be exactly who we’re looking for.Apply now, or reach out to our Talent team if you have any questions. We’re always happy to chat about how we can make work, work for you

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