Quality Manager

Job Title: Quality Manager – 3 Month Fixed Term Contract
Location: Hybrid (remote + office and site visits)
Contract Type: Fixed-Term – 3 months, possibly longer
Hours: Full-Time or Part-Time considered
Salary: £(Apply online only) per day
About the role
We are looking for an experienced Quality Manager to support a focused 3-month project aimed at improving operational consistency across multiple Facilities Management (FM) contract sites.
This is a flexible role (full-time or part-time), ideal for someone with a strong background in FM service delivery, quality systems, and documentation. You’ll be responsible for writing and aligning policies, procedures, and manuals that support a high standard of service across all locations.
Key responsibilities
Create and implement Service Delivery Plans tailored to FM contract requirements
Write and update policies, procedures, and Standard Operating Procedures (SOPs)
Develop Staff Manuals to ensure consistent service and support staff mobility between sites
Liaise with operational teams across multiple FM sites to gather and validate process information
Integrate all documentation into the organisation’s quality management system
Ensure documents are clear, practical, and aligned with contract obligations and service expectations
Requirements
Previous experience working within Facilities Management contracts is highly desirable
Proven track record in quality management, SOP development, and process improvement
Strong written communication and document structuring skills
Ability to work independently, manage time effectively, and meet project deadlines
Comfortable engaging with site teams to gather operational insight
Flexible approach with willingness to travel to sites as needed (travel is minimal and planned)
What we offer
Flexible working hours – part-time or full-time
Hybrid working – remote with occasional site visits
Collaborative, supportive team environment
Chance to drive tangible improvements in service delivery and quality compliance
Potential for contract extension or future projects
Apply today or email (url removed) for more information
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