Role: Travel Agent (French and English Speaking)Location: Hybrid - Head Office based in Canary Wharf, London. 3 days in office per week. Initial training delivered fully onsite.Salary/Rate: 12.30 per hour + benefitsCommission: Uncapped commission structure based on sales performance, paid monthly. On-target earnings of approximately 5,000 per annum. (Commission is non-contractual and subject to change.)Reports to: Team ManagerProgression Opportunities: The role is on a temporary to permanent basis.Hours: 40 hours per week, scheduled between 8am-7pm Monday to Friday and 8am-6pm Saturday.Role OverviewWe are seeking a Travel Agent to join a multilingual customer service and sales team supporting a European holiday provider. The successful candidate will be fluent in both French and English and passionate about delivering excellent customer service while driving sales. The role involves handling inbound calls, assisting with bookings, and providing support via live chat.Key ResponsibilitiesManage inbound calls for both sales and customer serviceProcess service requests using internal systemsIdentify customer needs and generate salesAmend, cancel, or confirm existing bookingsProvide outbound support during peak periodsUpsell additional services and extended staysAssist customers via live chat with product and booking queriesPerform other reasonable duties as requiredKey CompetenciesFluent in French and EnglishStrong interpersonal and communication skillsSales-driven with a ..... full job details .....