Job Title: Income Team Leader Location: Leeds Salary: £42,966 per year Job Type: Full time, Permanent. Closing date: 13th July 2025. Interviews Date: to take place on 23rd July 2025. Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing. The Vacancy: As Income Team Leader at Leeds Federated, you''ll guide and support your team to deliver a high-quality, customer-focused income service that meets regulatory standards. You will provide practical advice and technical guidance to ensure policies and procedures are followed consistently, while working closely with colleagues across financial inclusion and other area teams to achieve high levels of customer satisfaction, tenancy and neighbourhood sustainability. This is a fantastic opportunity to make a difference, working within a collaborative housing team where your leadership will help shape a positive experience for both customers and colleagues. What you''ll do: Lead and manage a team to deliver customer focused Income collection service. Set clear targets for your team to reduce outstanding arrears while leading new initiatives that enhance the quality of service we deliver to customers. Maintain open and effective communication within the team, sharing key information and encouraging ideas and feedback from team members. Oversee income ..... full job details .....