Overview

Bank ICT Staff RequiredThe ICT Department is seeking a friendly and enthusiastic IT Technician to join the ICT team. The post is part of an established technical support team providing on-site support to users across the Trust. The post holder will respond to calls logged by IT Administration team to process our IT equipment project roll out to end users. The post holder will be required to provide on-site assistance, as well as installing and configuring new equipment.Please note: This is an opportunity to join our Bank and work on an ‘as and when required’ basis. The availability of Bank work cannot be guaranteed. The duration of each Bank booking varies.Responsibilities

To provide on-site IT Support to staffConfiguring and testing devices to work on the trust networkDemonstrating to staffDealing with staff face to face and ensuring a clear and well-mannered natureProvide cover to the ICT ServiceDeskEnsure that all IT assets are recorded on appropriate systemKnowledge of using a Servicedesk/Helpdesk systemExperience of faulty equipment processesRequirements / Qualifications

Good communicational skillsAbility to work guided by standard operating procedures and with minimal supervisionKnowledge and experience of software deploymentKnowledge and experience of software packages such as Word, Excel and DatabasesKnowledge and experience of hardware componentsKnowledge and experience of imaging platforms where multicasting to a high number of devicesThe post holder will need to be able to liaise with all levels of staff throughout the Trust and must be able to work as part of a team and deal with dissatisfied usersContext

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:We’re KindWe’re …We ListenWe CareThe post holder must haveGood communicational skillsAbility to work guided by standard operating procedures and with minimal supervisionKnowledge and experience of software deploymentKnowledge and experience of software packages such as Word, Excel and DatabasesKnowledge and experience of hardware componentsKnowledge and experience of imaging platforms where multicasting to a high number of devicesThe post holder will need to be able to liaise with all levels of staff throughout the Trust and must be able to work as part of a team and deal with dissatisfied users.This advert closes on Friday 26 Sep 2025

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