Account Manager
Our client, an independent business, who are very reputable and successful through selling their goods to trade and distribution partners are looking for a candidate who is very comfortable speaking with customers and clients mainly via the phone and email to gain orders and keep in regular contact for future sales Building a good rapport is key!This is not a hard selling sales role with cold calling it s sales through excellent customer service, so someone with the right personality, enthusiasm and drive will fit in well and be successful.Overseeing your own client accounts your duties will include Looking after and maintaining regular contact with a given portfolio of customersMaintain and grow business relationships by understanding regular requirements of the customer and potential upselling opportunities when a need arises.Provide an excellent customer service to all general inbound calls to the department.Processing orders from customers over the phone, by email and online via the company websiteDeveloping existing customer relationships and working to sales targets there is no cold calling involvedHandling a variety of inquiries relating to deliveries, returns, repairs or customer supportSkills, Personality and Experience RequiredTelephone sales/customer service experience is an advantage but not essential as full training will be given you must be confident picking up the phone!You have a positive attitude and will possess strong skills in administration and in ..... full job details .....
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