We are recruiting an Internal Account Manager to work for a key client based in Wednesbury.
The purpose of the role is to ensure that our clients desired needs and requirements are met at all times maintaining a positive relationship for future business.

The main duties will be:

• Build good working relationships with clients while keeping them informed of outstanding works
• -Provide and manage good customer service with clients and customers
• -Record well detailed accurate information when logging and updating jobs
• -Raising quotations (for cover)
• -Raising Purchase orders
• -Managing and producing Work in Progress reports
• -Allocating engineers (for cover)
• -Arranging returns of faulty parts
• -Dealing with general queries
• -Chasing outstanding repairs with Subcontractors
• -Logging and monitoring warranty calls
• -Policing/checking Planned Preventative Maintenance documentation (for cover)

The candidate will have the following skills :

• A good eye for detail
• -Work on their own initiative while working well as a team
• -Computer literate
• -Good communication skills
• -Customer service focused
• -Team player

40 Hour week (with 30 Mins lunch)
Monday 8.00am - 5.00pm
Tues, Wed, Thurs 8.30 - 5.00pm
Friday 8.30am - 4.30pm
A second day of early shift on a rota

In return the client will offer a salary of -(phone number removed), a family feel environment and full product support and training.