3rd Line Support Engineer (Infrastructure and Cloud) Liverpool Up to £35K and Great BenefitsWe re growing our technical operations and are looking for a senior-level Third Line Support Engineer to take ownership of complex issues, lead escalations, and deliver high-quality infrastructure and cloud solutions across our client base.If you love solving challenging technical problems, leading projects, and being the go-to technical authority in a fast-paced MSP environment this role is for you.What We Offer: Competitive salary (£30k - £35k) aligned with senior technical abilityClear technical development and certification pathway22 days holiday + bank holidaysPension scheme and benefitsOpportunity to work with cutting-edge cloud and security technologies Key Responsibilities of 3rd Line Support Engineer:Advanced Support and Escalations Act as the senior escalation point for complex incidents from 1st and 2nd Line.Troubleshoot issues across Azure, Microsoft 365, servers, virtualisation, networking, and security tools.Perform root-cause analysis and document long-term fixes.Ensure SLA compliance and deliver a high-quality support experience. Infrastructure and Cloud Management Manage Azure resources (VMs, networking, security, automation).Maintain Windows Server, AD, DNS, DHCP, GPO, and hybrid setups.Oversee patching, monitoring, backups, and system health across client estates.Implement and maintain security best practices. Project Delivery Lead migrations, deployments, security ..... full job details .....