Client Service Associate Location: ManchesterJob Type: 6-month contractWork Setup: HybridWho We Are Vanguard is one of the world''s leading investment firms, dedicated to helping clients achieve lasting financial success. Established in 1975, its unique ownership structure-where funds own the company and investors own the funds-ensures all efforts are focused on client outcomes. Known for integrity, innovation, and low-cost investing, fosters an inclusive and collaborative culture that empowers employees to make a meaningful impact globally. What You''ll Do* Provide standardized, clear, and compliant communications to source-of-wealth and bereavement clients* Maintain and update client accounts, performing administrative tasks to support efficient case management* Resolve client inquiries within service levels, ensuring accuracy, clarity, and regulatory compliance* Escalate cases appropriately and contribute to special projects to support team and organizational objectives* Develop and maintain expertise in the firm''s products, services, and the financial services industry, including relevant legal, tax, and regulatory matters, to guide clients effectivelyWhat You Bring* Proven experience in client services* Strong administrative skills* Demonstrated customer service expertise* Excellent written and verbal communication skillsWhat''s NextIf you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role ..... full job details .....